Why we exist

(and why we do what we do)

We are here to try to build a more open and conscious society, starting from travel experiences and social impact.

Travelling is a wonderful thing.
But tourism as it is today often does more harm than good.

  • Overcrowded cities.

  • Hit-and-run trips.

  • Places turned into backdrops for photos.

  • Experiences designed to be shared online rather than truly lived.

We are here to do the opposite.

Bringing travel back to its essence

For us, travelling means:

Quality time, not a checklist

Relationships, not just images

Presence, not consumption

It means living a place.
Getting to know the people who call it home.
Sharing everyday life, not just the "postable" moments.

That is why travel, as we see it, is made of:

Building skills

Real support for local projects

Friendships that last longer than a week

HeyLocals exists for this.

For people who want to travel authentically, consciously and humanly.

How we got here

HeyLocals was not born from a marketing strategy.
It was born from experiences lived first-hand.

We personally spent long periods in contexts very different from the one we grew up in.

Valentina at a school in Cambodia

Valentina

at a school in Cambodia

Experiences that changed us deeply and challenged the way we look at the world, diversity and privilege.

Different places, different stories, but a common thread.

When you truly live a new place, new people or new cultures, you never come back the same.

That is where the seed was planted for what is now HeyLocals.

Our Team

Giovanni Sala

Giovanni Sala

Partnerships & Local Relations

Some of our local coordinators and country managers

Quyen

Quyen

Country Manager Vietnam

From idea to real project

In 2025 HeyLocals was formally founded. In just a few months:

active projects around the world

people have joined our community

Not because we promise miracles.

But because our way of understanding travel is different, and more and more people feel it is theirs too.

Our participants at the environmental project in Nusa Penida, Bali!

Our participants at the environmental project in Nusa Penida, Bali!

Our participants with the local team at the Solidarity project in Kenya, Nakuru

Our participants with the local team at the Solidarity project in Kenya, Nakuru

Our participants with the local team at the Solidarity project in Vietnam (plus our local coordinator, MJ!)

Our participants with the local team at the Solidarity project in Vietnam (plus our local coordinator, MJ!)

Our guiding principle

We don't want to change the world with a slogan.

We want to change the way people travel.

Because when you change the way you travel:

  • you change the way you look at others

  • you change the way you experience places

  • you inevitably change a little bit of yourself too

And that is where we believe a more open and better society is born. From many people who travel, live, get to know, and come back with a different awareness.

Why We Are Different

(and why we might not be right for you)

We are building the project we wish we had found when we started travelling and experiencing different cultures.

This means rejecting many practices that have become "normal" in the industry, while being extremely clear about what we do, how we do it and what kind of impact it truly generates.

In practice, what we do differently

It doesn't work like someone arrives and, as if by magic, a valid project springs up just for two weeks.

The projects we collaborate with:

  • already exist, often for many years (15 on average)
  • are active all year round
  • are run by local people and employ 100% local staff
  • work on the ground every day

The idea is simple: the project doesn't exist because travellers arrive, but travellers join something that already works.

If an activity seems built just to make someone feel useful, or has ethical grey areas, we leave it alone.

Better to pass on a project than to tell a story that doesn't hold up.

No projects invented for the occasion

We are not "Barbie Saviors"

We don't set out to "save" anyone. And we don't promise to "change someone's life" in a few days.

What actually happens is much more concrete, and often much more interesting:

  • we join activities that already exist
  • we help where needed, with what we are and what we know how to do
  • we learn a great deal, often more than we could imagine
  • we share time, routines and everyday life

It's not about being better. It's about truly being there.

When people with different stories, cultures and perspectives spend time together doing real things, something powerful happens. New ideas, fresh perspectives and genuine exchanges are born.

It's what we could call positive cross-pollination. And it's from there, not from grand symbolic gestures, that slightly more open and conscious societies begin to emerge.

The place matters, of course. But often the people matter even more.

That's why, even if you travel alone:

  • you're never truly on your own
  • there are local coordinators present every day
  • you receive practical, organisational and human support

Not someone who "manages", but people who become real points of reference during the trip.

Many of the projects are part of international networks, so throughout the year travellers from different countries arrive. This naturally creates a shared environment, built on dialogue and exchange.

When this isn't possible, we do something very simple: we organise group trips from Italy, so people with the same motivation travel together.

No one left alone

Every social impact experience has a value.

But if you want that impact to be real and lasting, the way resources are used matters a great deal.

That's why a significant part of the fee:

  • is reinvested directly in the local context
  • contributes to the salaries of coordinators and staff
  • supports the growth and continuity of projects, directly funding infrastructure and activities
  • allows improving facilities, hiring people and working with greater stability
No race to the lowest price

We always try to keep fees as accessible as possible, including things that are often not standard in regular trips, such as meals, accommodation, transport and coordination. At the same time, we ensure that what travellers spend comes back in terms of support, safety, comfort and impact on local projects.

We don't sell "free volunteering", because that is often a cost for the receiving organisation.

What we sell are complete experiences, with support, safety and social components, that build a healthy economic cycle allowing local projects to work well, safely and with continuity, while at the same time growing this way of travelling through our team's work.

No race to the lowest price

Example: The Greenway School in Cambodia is a non-profit organisation we collaborate with, created to support up to 500 students in rural areas of the country. Due to the Covid crisis and consequent funding cuts, it currently supports about 250 students. Thanks to the volunteers' work and the economic support we provide, the goal over the next two years is to return to supporting all 500 students.

Doing things well on a small scale is fundamental. But our goal goes a bit further.

In Italy there are many organisations that carry out social projects of great value. What we want to do is complement this work with something that is often missing: the ability to grow and involve more and more people without losing authenticity, in order to create real social change at scale.

That's why we have a simple but ambitious idea.

By 2035, one in ten young people should have had at least one social impact travel experience.

Not because it's a slogan, but because we believe in the way experiences spread.

On average, a person has a circle of about a dozen friends. If in every group there is someone who has truly lived an experience like this, that story starts to circulate, to raise questions, to inspire other choices.

It's not forced growth. It's organic growth.

When a trip truly marks you, it doesn't stay isolated. It changes the way you look at the world and, without realising it, influences those around you too. That's how we imagine real change: not from a few perfect examples, but from many lived experiences that multiply over time.

An ambitious mission

Ready to live an unforgettable experience?

Explore our international volunteering projects and find the perfect destination for you.

Work with us!

A young startup, a powerful mission, lots of responsibility. We are always looking for young talent who want to join our team!

See open roles